COVID-19: Risk mitigation measures at the sqdc

Changes in business hours

To respect the curfew that has come into effect, we will modify our stores opening hours. This will allow our customers and employees to return home on time. We will also open one hour earlier, seven days a week. Here is the complete schedule:

Yellow, orange and red zones (Except Montréal, Laval, Québec, Lévis and Gatineau) :

• Monday to Friday: 9 a.m. to 9 p.m.
• Saturday and Sunday: 9 a.m. to 5 p.m.

Stores located in Montréal, Laval, Québec, Lévis and Gatineau :

• Monday to Friday: 9 a.m. to 7:30 p.m.
• Saturday and Sunday: 9 a.m. to 5 p.m.

Same day express delivery

Our same-day delivery service is maintained, but with a modified schedule. Same day delivery will be available 7 days a week, between 3 p.m. and 7:30 p.m. for orders placed before 1 p.m. These temporary measures are put in place to comply with the mandatory curfew.

Update on confirmed cases

Our priority remains the health and safety of our staff and customers. The SQDC strictly complies with Public Health recommendations and applies without exception the protocol required for confirmed cases of COVID-19.

All employees affected by COVID-19 and colleagues who have been in contact with them are placed in preventive isolation. They can resume their normal activities only when they obtain authorization from Public Health.

All updates on confirmed cases can be found here:

February 15th, 2021

• Employee of the store located at 3044 Boulevard Choquette, in Saint-Hyacinthe
• Last day worked by the employee: Friday, February 12th

February 6th, 2021

• Employee of the store located at 5240 chemin Queen Mary, in Montréal
• Last day worked by the employee: Thursday, February 4th

January 18th, 2021

• Employees of the store located at 970 St. Catherine Street West, in Montréal
• Last day worked by the employees: Wedensday, January 13th

January 10th, 2021

• Employee of the store located at 1482, 12th avenue, in Sherbrooke (Fleurimont)
• Last day worked by the employee: Sunday, January 3rd

January 5th, 2021

• Employee of the store located at 1037, Mont-Royal avenue Est, in Montréal
• Last day worked by the employee: Thursday, December 31st

December 29th, 2020

• Employee of the store located at 3930 Boulevard Wilfrid-Hamel, in Québec
• Last day worked by the employee: Wednesday, December 23rd

December 23rd, 2020

• Employee of the store located at 1984 Sainte-Catherine street East, in Montréal
• Last day worked by the employee: Saturday, December 19th

December 15th, 2020

• Employee of the store located at 1866-A, Boulevard des Sources, in Pointe-Claire
• Last day worked by the employee: Tuesday, December 8th

November 19th & 21st, 2020

• Employees of the store located at 970 St. Catherine Street West, in Montréal
• Last day worked by the employees: Monday, November 16th

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Risk mitigation measures in store

We have created a working group specifically dedicated to the coronavirus that closely follows the recommendations of the public health authorities and works closely with our stores.

We ask clients to respect the recommended hygiene and physical distancing measures in place. These are crucial. In addition, we strongly recommend that customers give preference to online ordering.

Reduced capacity in stores

In order to comply with the new measures issued by the Gouvernement du Québec restricting the number of people admitted to commercial establishments, the number of authorized customers into SQDC stores has been reduced. Between 4 and 7 customers are allowed in each store at a time, depending on its size. This measure aims to reduce the risk of COVID-19 contamination for our employees and customers. We encourage customers to make online purchases. We want to thank our customers in advance for their collaboration.

Mandatory face cover

Wearing a face cover is now mandatory in all closed public places in Québec, which includes SQDC stores. People who do not wear a face cover will be refused access to our stores.

In-store hygiene measures

• Traffic control at the entrance (maximum number of customers at a time)
• Entrance survey for each customer
• Face coverings are mandatory inside our stores
• Social distancing, including when queuing
• Increased cleaning of stores, especially doors, payment terminals and counters
• Reduced product handling between employees and customers
• Visual verification of identification documents only
• Distribution of antiviral products to employees, such as hand sanitizers
• Frequent reminders to all employees of the need to adopt the necessary hygiene measures to prevent the spread and transmission of the virus (such as frequent hand-washing)
• Installation of Plexiglas panels in front of all registers